This Privacy Policy describes how your personal information is collected, used, and shared when you visit, browse or make a purchase from realloveshop.com

PERSONAL INFORMATION

.When you visit realloveshop.com (hereafter referred to as “we”), the website automatically collects certain information about your device(s), including information about your web browser, which IP address you use, your time zone and some of the cookies that are installed on your device(s). Additionally, as you browse around the realloveshop.com website, we collect information about the individual websites or products that you view or search for, which websites or search terms that referred you as a customer to our website, and information about how you interact with the realloveshop.com website. All this information is automatically collected. We refer to this as automatically-collected information.

The information (including your personal data/information) is automatically collected/derived using the following technologies:

Cookies are data files that are placed on your device(s) or computer(s) and frequently include an anonymous unique identifier. If you wish to read more information about cookies, and how to disable cookies, please visit http://www.allaboutcookies.org . Log files track the actions occurring on the realloveshop.com website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and your date/time stamps. Web beacons, pixels and tags are electronic files used to store information about how you browse and search around on the website.

As you make a purchase or seek to make a purchase through the realloveshop website, we collect personal information from you. We collect your name, billing & shipping address, payment information such as credit card numbers, email address, and phone number.

We use the information to communicate with you as our client. We use the automatically collected information to identify potential fraud and/or risks. All information (including your personal information) is collected to fulfil all orders processed through the realloveshop.com website (including processing your payment information, arranging for shipping and providing you with invoices and/or order confirmations). According to the preferences you have wished to share with us, we use the information to provide you with information and advertising associated with our services and products.

We use all the information collected from you (particularly your provided IP address) to help us screen against potential risk and fraud. More generally we use the information to help improve and optimise the realloveshop.com website. We make use of all the information to generate analytics about how our customers search, browse, engage and interact with the realloveshop.com website, in order to assess the success rate of advertising and marketing campaigns.

We share your personal information with third parties to help us use your personal information, as mentioned above. For example, we use Woocommerce to power our webshop. You can read more about how Woocommerce uses your personal information here: https://automattic.com/privacy/  or here: https://woocommerce.com/gdpr

We use Google Analytics to help us understand how our customers behave on the website. You can read more about how Google makes use of your personal information here: https://www.google.com/intl/en/policies/privacy/

You can always choose to opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout  We may also share your personal information to comply with applicable laws and regulations, in order to respond to a potential subpoena, search warrant or other lawful request for information we receive or to protect our rights. Please be aware that we keep your information for accounting reasons for as long as it is lawfully needed.

TARGETED ADVERTISING

As earlier described, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, please visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work . You can always choose to opt out of targeted advertising by using the links below:
Google: https://www.google.com/settings/ads/anonymous .
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter the data collection and use practices on the website, when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be deleted, corrected or updated. If you wish to exercise this right, please contact us directly on this email: [email protected] . Please state “opt-out” in the subject line. Furthermore, if you are a European resident we state that we are processing your information so as to achieve the contracts we may have with you. For example, this can be when you process a purchase through the webshop or otherwise when we pursue our legitimate business interests. Additionally, please note that your information can be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you process an order or purchase through the realloveshop.com website, we will preserve your information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

TARGET GROUP

The website is not intended for individuals under the age of 18.

CONTACT US

For more information about our privacy practices, if you wish to get in touch with us, or if you would like to make a complaint, please contact us at [email protected] .